Got Questions? Let Us Answer...
If your question is not answered below, please feel free to contact us at: info@moodcafega.com
What does it cost to book the cart?
Unfortunately, because each event is unique and therefore has different needs, pricing varies. We're happy to give you a quote if you reach out via our contact form! Please note that we are unable to accommodate bookings within 48 hours of the event, nor events that are less than 2 hours in length.
Do you require a booking deposit?
To hold your desired date, YES, we will require a 30% deposit. This deposit is applied to your event balance and is refundable within 72 hours of booking your event. After 3 days your deposit can only be applied to a future event within a 12 month period. Sorry, there are no exceptions to this policy.
When is the remaining balance due?
A lot of preparation goes into each event we service. To ensure we have everything we need for your event, we require the remaining balance be paid in full 48 hours BEFORE your event date. Sorry, there are no exceptions to this policy.
What's your cancellation policy?
An event can be cancelled anytime, however if cancelled after 72 hours of booking, the 30% booking deposit is non-refundable, but can be applied, to a future booking within a 12 month period.
What are you power requirements?
To power our cart we would need access to (2) 20 amp power outlets which is common in homes and typically intended for kitchen and laundry appliances. We bring extension cables and cord covers to every event. If your event is outside or has unique power requirements please let us know in advance.
How far in advance do I need to book my event?
We appreciate as much advance notice as possible, however two weeks before your event will suffice. Please note that we are unable to accommodate bookings within 48 hours of the event date as well as any event less than 2 hours in length.
Am I able to make any customizations?
We love it when you put your own spin on things! From cups, to cart signage and even drink offerings, yes , with enough time, you are able to customize certain aspects of your cart service. Be sure to include those details when requesting a quote!
What areas do you service?
We’re thrilled to be your go-to crew for Gwinnett County and the fabulous Greater Atlanta area! Just a heads up though, if your event is over 26 miles from our HQ in Lawrenceville, GA, we’ll need to add a travel fee to the mix. But hey, we promise it’ll be worth it!
How much time do you need to set up?
Once parked, and items are out our vehicle, we’re ready to serve in 30 minutes. We do however like to arrive 45 mins to an hour before the event start time just to be safe. We’re not in the business of being tardy for the party!